Please note that we do our very best to fulfill and deliver all orders in a prompt fashion. We are not responsible for any delays in the chosen carrier's schedule
RETURNS & EXCHANGES
Contact us within 7 days of delivery. Ship items back within 14 days of delivery.
Charge card refunds can take up to two weeks depending on your credit card bank.
Please CONTACT US with your order number and details about the product you would like to return. We will respond with instructions for how to return items from your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Refunds are processed to your original form of payment within 5-7 business days of the returned item(s) arriving back at our facility or by issuing store credit in the form of a digital gift card emailed to you.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
• Custom or personalized orders
• Digital downloads
• Intimate items (for health/hygiene reasons)
We're here to provide you with high-quality, beautiful, and sometimes rare and unique materials and comprehensive easy-to-follow sewing patterns.
If you have questions, thoughts, suggestions or what-ifs, please reach out to us... we'd love to hear from you!
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